Frequently Asked Questions

We are a health tourism company that coordinates your care with accredited, Ministry of Health–authorised partner hospitals in Türkiye. We are not a hospital ourselves; our role is to organise your assessment, treatment plan, travel and aftercare, while your procedure is carried out by the medical team at a partner hospital.

It starts with a free online consultation where you share your goals and, if you wish, photos. We prepare a personalised plan and an all-inclusive quote. If you go ahead, we help with travel, arrange transfers and accommodation, support you through treatment with a coordinator and interpreter, and provide remote follow-up once you return home.

We coordinate care with accredited, Ministry of Health–authorised partner hospitals in Türkiye. Specific facility and accreditation details are confirmed for you as part of your plan: {{ACCREDITATION_LIST}}.

Our packages are designed to be all-inclusive, typically covering your treatment at a partner hospital, accommodation, transfers, a coordinator and interpreter, and aftercare. Exactly what is included is set out clearly in your personalised plan.

Request a free, no-obligation treatment plan through our online consultation. Because every case is different, a personalised, all-inclusive plan follows an assessment of your goals, suitability and treatment needs.

We aim to keep payment straightforward and will confirm the available methods and any deposit arrangements with you before you commit. {{PAYMENT_DETAIL}}

A typical package covers your treatment, accommodation during your stay, VIP airport and hospital transfers, and the support of a dedicated coordinator and interpreter. The exact inclusions are confirmed in your quote.

Yes. We arrange VIP transfers and book vetted accommodation as part of your package, and we meet you on arrival. The specific transfer and hotel arrangements are confirmed in your quote.

The length of stay depends on your procedure and recovery, so we confirm it as part of your personalised plan rather than giving a one-size-fits-all figure. Your coordinator will let you know what to expect before you travel.

Your procedure is performed by the medical team at an accredited, Ministry of Health–authorised partner hospital in Türkiye. Your coordinator and an interpreter are alongside you to support communication throughout.

We coordinate care only with accredited, Ministry of Health–authorised partner hospitals, and a qualified clinician assesses your suitability before any treatment. That said, every medical and aesthetic procedure carries both potential benefits and risks, and outcomes cannot be guaranteed. The clinical team will discuss the benefits and risks relevant to your circumstances during your consultation.

Every procedure has possible side effects and complications, and no website can list every risk for every person. A qualified clinician will explain the risks relevant to your personal circumstances, and you can read more in our medical disclaimer.

After you return to the UK we provide remote follow-up and guidance, and your coordinator remains a point of contact. The aftercare included is set out in your plan.

If you have any concerns once you are home, contact your coordinator and we will help you arrange appropriate advice. For anything urgent or medical, you should always seek care from a suitably qualified local healthcare professional without delay.